Returns & Exchanges
At Fortin Amps, we stand by the precision and quality of our gear; if you are not satisfied with your purchase, you may return your item within 14 days of delivery. All returned electronics must be in original, mint condition with all packaging and accessories included to be eligible for a refund.
Initiate a Return Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully pack your pedal or amplifier in its original factory box, ensuring all cables and manuals are included to avoid restocking fees.
Shipping and Tracking
Ship the package back to our facility using a trackable shipping service; we recommend adding insurance for the full value of the high-end electronics.
Inspection and Refund
Once our technicians verify the unit's functionality and condition, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing